We are experts at making sure you are using the BEST fasteners or products, not just anything that will work. We will get your order out right away. We are a phone call or email away, should you have any concern or need any advice on your specific application. We actually ENJOY helping you pick the right product, and want you to be confident in what you are using. We are an authorized warranty repair center for Ramset products. Should you have any issues with a tool you bought from us (or someone else), we will help you get it to us, fixed, and back to you in a timely manner. We are a 25 year old, family run business and very passionate about what we do!