Harpster-Canopies.com manufactures and distributes high quality canopies. When you call us during our business hours, you WILL get a live person. Also, you may find lower cost canopies on other sites, but we ask that you compare our canopies with the others. You will find that almost all of our competitor's import their entire canopy. Our frame is 100% made in the USA, with galvanized steel, NOT zinc plated or powder coated. Our fittings are made on site with our Panasonic robot to ensure consistent specifications. We ask ultimately what would you rather own-imported or a product made in the USA?